Terms of Service

Last updated: January 2026

1. Acceptance

By using Hotelia you agree to these Terms. If you do not agree, do not use the service.

2. Service

Hotelia is a platform for creating and managing events, joining groups, and connecting with others. Users can invite others to events and groups.

3. Accounts

You must provide accurate information, keep credentials secure, be at least 13 (or age of majority), comply with laws, and not create multiple accounts to circumvent restrictions. You are responsible for activity under your account.

4. SMS Consent

By providing your phone number and consenting to SMS, you may receive event invitations, reminders, and account notifications. Message frequency varies. Message and data rates may apply. Opt-out anytime by replying STOP. For help, reply HELP. Hotelia will not spam you; only users can send you messages through the platform.

Users provide explicit consent to receive SMS messages through two methods: (1) During account registration, users must check a required consent checkbox that includes disclosure of message types, frequency, data rates, and opt-out instructions; (2) Users may opt-in by texting START, JOIN, or YES to our SMS number. Full SMS consent information is available at https://hotelia.us/sms-consent.html.

5. Conduct

You agree not to use the service illegally, harass others, impersonate anyone, disrupt the service, or send unsolicited messages or spam.

6. Content

You are responsible for your content. You retain ownership but grant us a license to use it to provide and improve the service. Do not post illegal, harmful, or abusive content. We may remove violating content.

7. Termination

We may suspend or terminate your account for violations. You may delete your account in settings.

8. Disclaimer

Hotelia is provided "as is." We do not guarantee uninterrupted or error-free service.

9. Limitation of Liability

To the extent permitted by law, Hotelia is not liable for indirect, incidental, special, or consequential damages.

10. Changes

We may update these terms. Continued use after changes constitutes acceptance.

11. Governing Law

Governed by the laws of the United States. Disputes resolved in appropriate U.S. courts.

12. Contact

Questions? Contact us through the Hotelia app (Settings → Contact Support) or your account email.